Weekend Customer Sales and Support Associate

London, United Kingdom · Support

Description

SuperCarers is here for families looking to find trusted home carers for the people they love. We are not a care agency; we connect families with carers directly and provide families with simple tools to manage the scheduling, logistics and payment of care directly with a carer.

We love our customers and we’re looking for someone who can help us delight and support them to give them the best experience.

We need someone who will be there from the moment they get in touch; guaranteeing consistently high standards and a friendly, professional approach so that the customer’s journey with us is seamless.

The Customer Care team deal with a range of queries, complaints and feedback from our customers. This gives us enormous insight into our services. Customer Care is on hand to listen and answer customer queries via email, live-chat, social media and phone.

Requirements

Responsibilities

Essential Skills

Desirable Skills

Benefits

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